Mode of delivery:

Self-paced online

Training level:

Non-mental health practitioners, Organisations


7 hours


AUD $308.00

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Course summary

Learn strengths-based interventions to help build safety, control and empowerment for trauma-affected individuals.

Why do this course?

Trauma-informed Care helps trauma-impacted individuals to build a sense of safety, control and empowerment, using strengths-based interventions that can be delivered by a range of providers.

In this course, you will learn about and practise key aspects of Trauma-Informed Care, including how to safely talk about trauma, simple strategies to teach trauma-impacted individuals to help them deal with their distress, how to foster independence and recovery, and encourage connection with others. You will also learn how to apply these skills in your own work setting.

Who should do this course?

If you work in a community-based setting with people who have experienced trauma, this short course will provide a framework for understanding, responding, and aiding recovery.

It is designed for people with no or minimal mental health skills training; this could include those in non-clinical or non-therapeutic roles such as emergency services, legal professionals, pharmacists, council workers, as well as those who provide clinical or therapeutic care such as aged care workers, GPs, healthcare staff, financial counsellors.

What is TIC?

Course content

  • The impact of psychological trauma
  • The principles of Trauma-Informed Care
  • Applying Trauma-Informed Care principles in your work and organisation
  • How to assess and talk about trauma safely and sensitively
  • Using brief recovery-focussed interventions
  • Looking after yourself


“This course was enjoyable and the content was clear. It provided a very helpful skill set for everyday life and allowed me to reflect on how my work impacts on my own sense of wellbeing.”
Department of Veteran Affairs

Course developers

“We’re Australia’s National Centre of Excellence in Posttraumatic Mental Health, the internationally recognised experts in trauma-related mental health and wellbeing.“
Phoenix Australia