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Psychological First Aid for Bushfire Recovery

Course summary

A self-paced online course providing a practical, flexible and recommended approach to helping people in the aftermath of trauma.

The development and delivery of this course is supported by funding from the Australian Government under the Mental Health Supports for Bushfire Affected Australians package.

You may be eligible to participate in this course at no cost as part of this funding, see below for details of eligibility.

Why do this course?

Psychological First Aid (PFA) is a practical, flexible, and recommended approach to helping people in the aftermath of trauma. It can be delivered by both lay and professional helpers.

PFA helps to reduce the initial distress and assists people to cope better in the days and weeks following a traumatic event, such as a disaster, workplace accident, or assault. It can also be used to support people even years afterwards when they become distressed when reminded of the trauma.

Helpers trained in PFA ensure safety, provide emotional comfort and support, and offer practical advice and assistance to address people’s immediate needs.

In this self-paced online course, you will learn core skills of PFA, including simple psychological strategies, and gain the confidence to provide assistance and support to individuals affected by trauma.

Who should do this course?

This foundation-level course is designed for a range of frontline professionals and community volunteers including: first responders, peer supporters, crisis response team members, disaster relief providers, emergency services, and workplace managers and supervisors.

Eligible managers and supervisors of frontline emergency service organisations who live and/or work to support communities affected by the 2019-2020 bushfires can access this course for free under the funding agreement. Please submit an enquiry for access or apply a provided coupon code at registration for free access.

What is PFA?
Course content
  • How people respond to trauma
  • Providing PFA safely and effectively
  • Listening and communication skills
  • Skills to help calm and support others
  • Looking after yourself
Course developers
We’re Australia’s National Centre of Excellence in Posttraumatic Mental Health, the internationally recognised experts in trauma-related mental health and wellbeing.
Phoenix Australia
Psychological First Aid for Bushfire Recovery
7 hours
AUD $308 (incl. GST)

For Organisations
Contact us for more information about training for your staff
Make an enquiry
What you need to access this course?


Level 3, 161 Barry Street

Carlton, VIC 3053, Australia

Phone: +61 3 9035 5599

Fax: +61 3 9035 5455