Psychological First Aid

A practical, flexible and recommended approach to helping people in the aftermath of trauma.

Psychological First Aid (PFA) is a practical, flexible, and recommended approach to helping people in the aftermath of trauma. It can be delivered by both lay and professional helpers.

PFA helps to reduce the initial distress and assists people to cope better in the days and weeks following a traumatic event, such as a disaster, workplace accident, or assault.

Helpers trained in PFA ensure safety, provide emotional comfort and support, and offer practical advice and assistance to address people’s immediate needs.

In this online course, you will learn core skills of PFA, including simple psychological strategies, and gain the confidence to provide assistance and support to individuals affected by trauma.

This foundation-level course is designed for a range of frontline professionals and community volunteers including: first responders, peer supporters, crisis response team members, disaster relief providers, primary care, emergency services, and mental health providers, Employee Assistance Program providers, workplace managers and supervisors.