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Trauma-Informed Care

Supporting Workplace Wellbeing

About this course

If you work in an environment where your colleagues or clients have been impacted by traumatic events, you may notice changes in behaviour and performance that are harmful to the individual, their colleagues, organisational productivity, and, consequently, workplace wellbeing.

The impacts of trauma can vary greatly between individuals. Some people may appear outwardly affected, while in others, the signs may not be immediately obvious - but over time, can become evident. A Trauma-Informed Care organisation promotes workplace wellbeing by ensuring that its policies, procedures and environments are mindful of people’s trauma histories and support the physical, psychological and emotional safety of its workforce.

Phoenix Australia’s Trauma-Informed Care course has been developed by mental health clinical experts and informed by research, practice knowledge, and input from trauma survivors. Our course teaches the Principles of Trauma-Informed Care and how they can be applied to support wellbeing in your workplace.

Our course also helps to build the skills necessary to develop and implement policies and procedures, and create a safe environment that supports those affected by trauma and ensures the overall wellbeing of your workforce and organisation.

Click here to learn more about what we do and see our full range of training courses.

Course content

In this course you will learn the 6 Principles of Trauma-Informed Care, including:

  • trauma awareness
  • promotion of safety 
  • rebuilding control
  • focusing on strengths
  • promoting connection
  • and belief in recovery.


This course will also teach you the skills necessary to develop and implement policies and procedures that create a safe environment and support workplace wellbeing.

Who should do this course?

Our flexible, self-paced online Trauma-Informed Care course provides essential training for community leaders and for people who have responsibility for staff, clients or workplace wellbeing. This course is designed to be suitable for people with no, or minimal, mental health skills training and does not require a previous qualification.

Testimonial
I did Trauma-Informed Care training online. As a nurse, I found I could also relate it to that job too. It was really flexible and I was able to do it during nightshift and COVID-19 when I was working a lot. I enjoyed how relatable it was. Having done the training, I am able to support people more.
Chantelle
Nurse & SES Volunteer
Trauma-Informed Care
Self-paced online
approx 5 hours
AUD $275 (incl. GST)

For Organisations
Contact us for more information about training for your staff
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CONTACT US

Level 3, 161 Barry Street

Carlton, VIC 3053, Australia

Phone: +61 3 9035 5599

Fax: +61 3 9035 5455